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Built for businesses that don't have a full IT department

Hiring one in-house IT staffer means one person's knowledge, one person's availability, and one point of failure. We give Singapore SMEs a pooled team instead — so coverage doesn't disappear when someone's on leave.

What changes when IT stops being one person's problem

A single internal hire and a rotating helpdesk both have real gaps. This is what a dedicated SME-focused team closes.

Coverage Model
Common Gap
With Planet Tech
Pricing structure
Fixed salary regardless of workload
Scales per user, per month
Security baseline
Ad hoc, inconsistent
CSA Cyber Essentials certified, standard on every account
Response time on urgent issues
Depends on availability
15–60 min SLA
Specialist knowledge (security, networking, M365)
Limited to one person's experience
Team with cross-specialist coverage
Coverage when someone's on leave
Nobody covers it
Pooled team, always staffed

Certifications and Partnerships

Locallista Yellow Member Signature
CSA Cyber Essentials Certified
exabytes partner logo
Fortinet partner logo
pax8 partner logo
Gorello Logo

Why Planet Tech

See if we're the right fit for your team

Mon–Fri 9am–6pm · Sat 9am–1pm · 913 Bukit Timah Road, Singapore 589623

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