Why Clients Choose Planet Tech
Up-to-Date & Shared Industry Knowledge
Get access to a team of IT experts with up-to-date knowledge of what's relevant in today's digital world.
Predictable Fee and Seamless Support
With a fixed monthly fee, you’ll enjoy predictable costs and reliable IT support that your team can easily reach.
Leading Technology for Business Growth
Follow the CSA Cybersecurity Framework and industry standards to help your business grow securely and confidently.
What is IT Support?
As technology and IT have become more complex over the years, employing the right staff can be difficult. You would want to ensure your employees are handed the support and resources to get through IT issues quickly and to resume their work as fast as possible. Employees should be able to get IT support from anywhere and at any time without having to wait for business days for a resolution.
Planet Tech provides IT Support and Services such as: (but not limited to :))
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Single point of contact to lodge support request
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Installing and configuring hardware and software, systems, networks, printers and scanners
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Patch management to ensure operating systems are updated to reduce cyber attacks
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Responsible for Active Directory with a database that connects users with the network resource to get work done
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Set up accounts for new joiners and onboarding staff
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Password Issues
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Dealing with Employees to find the resolution or a work-around to their IT problems
How can IT Support grow your business?
High Returns and Low Costs
Spending on proper IT support is an investment. Sometimes it’s just not worth it to hire an IT staff. Take someone’s salary out of the equation and bring us in to your organization. We understand that businesses need to run and we ensure your employees’ performance are not affected by IT issues. We take pride in providing technical recommendations that can drive your business forward without breaking the bank.
Increased Productivity
We are prompt to respond to support tickets, providing your employees with a peace of mind when needing the assistance. We aim to reduce downtime and in turn, increase productivity as much as possible.
Improved Cybersecurity
Planet Tech utilizes round the clock remote monitoring tools that captures peculiar and malicious activities before you realize it. A reliable IT support team is essential to ensure your systems are secured and your data is protected from evolving cybersecurity threats.
Happy Employees
We want your business to be productive and your employees should be happy with how using technology can be easy.
Less IT Problems and More Business Focus
Save your business from unnecessary IT issues. Offload your daily IT tasks and hand them over to your preferred Managed Service Provider.
Is Planet Tech right for IT Support?
Planet Tech aims to be your go-to for all your IT needs. Not all businesses require a full time IT support personnel so here is where we work well with your organizational structure. While we recognize modern IT requires an all-round and a holistic approach, we are ready to ensure your business operating systems are running continuously, and optimally.
We offer a plethora of services from business email with domain, computer support, office applications, cloud storage for file sharing and endpoint security and protection (Antivirus/ Firewall).