15min
typical first response
<80
user businesses, our focus
CSA
Cyber Essentials
Certified
IT support that scales with a growing team, not a support ticket queue
Six areas of coverage, delivered by one accountable team instead of a rotating helpdesk.
Managed IT Services
We take ownership of your infrastructure end to end — monitoring, patching, backups and vendor coordination — so your team isn't the first line of defence for IT problems.
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Network Monitoring
Round-the-clock monitoring and firewall management that catches threats before they spread.
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Remote & Onsite Support
15-minute to 1-hour response, matched to your SLA — remote first, onsite when it's the faster fix.
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Data Loss Prevention
Policies that keep sensitive business data from leaving through the wrong channel.
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Email Security
Policies that flag external senders and block phishing before it reaches an inbox.
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Security Awareness & User Training
Cybersecurity awareness training that turns your staff into a first line of defence, not the weak link.
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Trusted by Singapore businesses across finance, education & architecture
Pan Asia Resources
PlayFACTO School
Kay Ngee Tan Architects
Tania Group
Griffin Protection Integrated Security
Built for businesses that don't have an internal IT department
15min-60min
response time range, matched to your agreed SLA
80
maximum users per client — we stay focused on SMEs
CSA
Cyber Essentials certified security baseline on every account
2022
supporting Singapore SMEs since incorporation
Hiring one in-house IT staffer means one person's knowledge, one person's availability, and one point of failure. Planet Tech gives you a pooled team instead — so coverage doesn't disappear when someone's on leave.
We deliberately work with companies under 80 users, with particular depth in finance, education, architecture, and import/export — industries where compliance and email uptime aren't optional.
Every client runs on the same Cyber Essentials-certified baseline, so security isn't a tier you have to upgrade into.
What it's like to hand IT off to us
Planet Tech has retained our trust since 2022 to provide IT services. It's a young, dynamic team able to handle the pressure to deliver prompt service.
Mr Satish, Pan Asia Resources — IT & Recruitment
Our company relies on Planet Tech for IT support. Their customer service sets a high standard — issues get resolved with professionalism and speed.
Petram Pte Ltd
Thank you Planet Tech! They’ve got fast response, and are very professional. Highly recommended.
Dina J, PlayFACTO School — Education
Excellent, professional, top-class support. The team is very well versed with the software we required assistance on.
Singapore Institute of Materials Management
Questions business owners ask us first
