15min
typical first response
<80
user businesses, our focus
CSA
Cyber Essentials
Certified
IT support that scales with a growing team, not a support ticket queue
Six areas of coverage, delivered by one accountable team instead of a rotating helpdesk.
Managed IT Services
We take ownership of your infrastructure end to end — monitoring, patching, backups and vendor coordination — so your team isn't the first line of defence for IT problems.
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Network Monitoring
Round-the-clock monitoring and firewall management that catches threats before they spread.
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Remote & Onsite Support
15-minute to 1-hour response, matched to your SLA — remote first, onsite when it's the faster fix.
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Data Loss Prevention
Policies that keep sensitive business data from leaving through the wrong channel.
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Email Security
Policies that flag external senders and block phishing before it reaches an inbox.
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Security Awareness & User Training
Cybersecurity awareness training that turns your staff into a first line of defence, not the weak link.
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Trusted by Singapore businesses across finance, education & architecture
Pan Asia Resources
PlayFACTO School
Kay Ngee Tan Architects
Tania Group
Griffin Protection Integrated Security
Built for businesses that don't have an internal IT department
15min-60min
response time range, matched to your agreed SLA
80
maximum users per client — we stay focused on SMEs
CSA
Cyber Essentials certified security baseline on every account
2022
supporting Singapore SMEs since incorporation
Hiring one in-house IT staffer means one person's knowledge, one person's availability, and one point of failure. Planet Tech gives you a pooled team instead — so coverage doesn't disappear when someone's on leave.
We deliberately work with companies under 80 users, with particular depth in finance, education, architecture, and import/export — industries where compliance and email uptime aren't optional.
Every client runs on the same Cyber Essentials-certified baseline, so security isn't a tier you have to upgrade into.
What it's like to hand IT off to us
Planet Tech has retained our trust since 2022 to provide IT services. It's a young, dynamic team able to handle the pressure to deliver prompt service.
Mr Satish, Pan Asia Resources — IT & Recruitment
Our company relies on Planet Tech for IT support. Their customer service sets a high standard — issues get resolved with professionalism and speed.
Petram Pte Ltd
After migrating to Microsoft 365, our email issues are close to none. With many franchisees, inbound and outbound email reliability matters enormously to us.
Dawn Modder, PlayFACTO School — Education
Excellent, professional, top-class support. The team is very well versed with the software we required assistance on.
Singapore Institute of Materials Management
Questions business owners ask us first
